Copley Library User Survey

Copley Library User Survey

1. Please select which of the following describes your affiliation with Copley Library (select all that apply)

Student Faculty Staff Administrator Other

2. Gender:

Male

Female

3. Age

4. Please list your Department or Major:

5. How many times have you used Copley Library in the last 30 days?

6. What days do you use the library? (select all that apply)

Monday Tuesday Wednesday Thursday Friday Saturday Sunday

7. What library resource or service do you use the most?

8. What do you like most about Copley Library?

9. What do you like least about Copley Library?

10. What new services or resources would you like to see added to Copley Library?

11. When you need help in Copley Library what do you do? (select all that apply)

Ask Librarian Ask Friend Use Website Ask Student Digital Ref Use Library Guides
Don't Ask for Help

12. When the library doesn't have what you need what do you do? (Select all that apply)

Ask Librarian Use ILL Use Circuit Digital Ref Search Web Use other libraries
Leave the Library Don't Ask for Help

13.When using the library's website you usually find ...

Exactly what you need

More than you need

Nothing you need

A few things you need

14. What do you like best about the Copley Library website?

15. What do you like least about the Copley Library website?

16. What dificulties have you encountered when using Copley Library?

Please Rate Copley Library

(1-poor, 2-fair, 3-good, 4-very good, 5-excellent, leave blank if n/a)

17. Organization of Information:

1

2

3

4

5

18. Value of Information:

1

2

3

4

5

19. Reference Help

1

2

3

4

5

20. Responses to Requests

1

2

3

4

5

21. Hours/Days Open

1

2

3

4

5

22. Building Space

1

2

3

4

5

23. Furniture

1

2

3

4

5

24. Computers/Workstations

1

2

3

4

5

25. Website

1

2

3

4

5

26. Services

1

2

3

4

5

27. Overall Rating

1

2

3

4

5